FAQ-01

About the BandTrax site

You can now receive your files 24 hours a day, 7 days a week. All financial transactions are handled by the National Secure Internet Payment Service (NSIPS) or PayPal. NSIPS is a division of the National Australia Bank. All transactions are strictly between you and your chosen payment method. No one, apart from yourself, sees your credit card details ... not even us. The site is hosted on high speed secure servers, providing you with fast, efficient access throughout the site. You simply search for what you need then click the "buy" button for the MIDIfiles you want. Then "view the cart", provide your details and that's it. Now check your Email for your order. You can also play or download the demos before you order.
You get;
* Quality #1 MIDIfiles on-line 24/7. Just Midifiles for Midiphiles.
* Direct Download. No waiting. Sent to you as you order. Use the songs NOW!
* Order in GM or GS. The choice is yours. Optimised for your equipment. Selectable in the Cart.
* Order in Format 1 or Format 0. The choice is yours. No converting. Selectable in the Cart.
* View the latest releases in real-time. Get the latest releases first. NOW!
* View the Top 30 selling MIDIfiles in real-time. See what's popular NOW!
* No clubs, no points, no scams. The more you order the more you save. Simple.
* Real-time currency exchange. Try it in the Price List
* Downloadable Demos of all MIDIfiles. Right click the Demo and save. Try them where you use them.
* Uncompromising Customer Service. If we know about it, we'll endeavour to help you out.
* Comprehensive FAQ pages. Find the answers to your questions.
* Free promotion & advertising. Check out the Elite Users. If you're not there you should be.

Return to FAQ - General Information

Copyright and Trademark

All pages and contents of those pages contained in this web site are exclusively licensed to or are the exclusive property of BandTrax Australia, except where otherwise acknowledged, and are protected under Australian and International copyright laws. Everything on the site, including the design, text, logos, graphics, data, images, information, facts and configuration, are the property of BandTrax Australia, Copyright © 1992-2018. You may use the contents of this site exclusively for the intention of future purchase of goods, or for placing an order, or for your own reference and for no other objective. All reproduction rights are reserved and no material from this site may be copied, reproduced, modified, linked to, republished, uploaded, posted, transmitted, manipulated, stored or distributed in any manner or method without the written permission of BandTrax Australia. All rights not expressly granted are reserved. No material is within the public domain. Any unauthorized use of any material appearing on this site as the basis for another concept may infringe copyright, trademark and other laws, resulting in criminal or civil prosecution.

Return to FAQ - General Information

Privacy/Security

Internet financial security guidelines, may or may not show your browser that this web site, MIDI247, is or is not secure.
Your browser may advise you that; Information submitted, like passwords, messages, credit cards, etc., could be viewed by others.

could = might, may perhaps, may possibly

What is the worst thing that can happen at BandTrax/MIDI247?

a.     Your password, (the one that allows YOU an extra discount as an Elite Member), could be viewed by others. As an Elite Member, it can't be used or benefited by anyone but you. We have a security certificate so you're safe. Even if your password could be used by someone else, they would need a credit card, and then the files would be sent to the password holder ... you.
b.     MIDI247 does not have a messaging service. If someone could view that, best of luck.
c.     Your credit card details are NOT on, or collected by BandTrax/MIDI247. They are provided, by you, to a financial gateway (National Australia Bank, PayPal, Credit Card Provider) These financial gateways have their own security certificates and implementations that are NOT part of BandTrax/MIDI247. If someone could view those details, they got into some of the most secure systems ever.
d.     BandTrax/MIDI247 do not have an etc even if it could be viewed.

Any transaction between you and your financial institution is strictly between you and that financial institution. BandTrax/MIDI247 developed the web site to operate this way for a reason. BandTrax/MIDI247 DO NOT want to see or record your private financial details. The only details recorded when you place an order are your name, address, contact phone, email and IP address (we are required to do so by law).
BandTrax/MIDI247 DO NOT see, know, or have access to any of your personal financial details. Those details are strictly between you and your chosen financial method.

If there is a failure to send your order to you, this may be due to security way out of our control. All you need do is politely advise us here, and we will re-send.

Privacy Laws restrict access to your personal details outside of direct business agreement operations between yourself and the business operator or representative of that business. We have always operated under those guidelines so nothing has changed for us and our clients. Any information provided is private and kept on isolated secure systems. This information is only used for processing your order, to administer accounting and to notify you of new releases or special offers. We do not trade in personal information. The only way we have of contacting you, is by you providing us those limited details. Laws also restrict to who and where your details may be made available.

Your chosen financial gateway will ask for your account details, or your credit card number, CVV number, expiration date, card holder's name and your email address. We Do NOT have access to those gateway details, as you are now with your chosen gateway, not BandTrax/MIDI247.

Governments and law enforcement can access ALL details.

Current browsers will show the security of a web site in the address bar. You will see a lock or/and the word secure. Be aware that not ALL browsers support this.

What we've found;

BROWSER SECURITY

Internet Explorer 11 Lock on right hand side of address bar

Google Chrome 67.0.3396.99 Lock & Secure on left hand side of address bar

Microsoft Edge Lock on left hand side of address bar

Firefox 61.0.1 Lock on left hand side of address bar

Opera 54.0 Lock on left hand side of address bar

Avast 67.0.640.99 Lock & Secure on left hand side of address bar

Vivaldi Lock on left hand side of address bar

Maxthon 5.2.3.4000 Nothing

Avant Nothing

SeaMonkey Nothing

Waterfox Lock on left hand side of address bar

If you are using the above browsers, they will, or will not, advise you accordingly.
Government departments, banks, holiday ticket suppliers, energy providers, phone companies, vehicle providers, credit card providers, Ebay, PayPal, and many others know much more about you than BandTrax/MIDI247 ever want to know.
If you are really paranoid, or have the need to hide, use the Opera Browser. It will allow you to use a VPN (Virtual Private Network) "With a VPN, you always remain secure and anonymous on the Internet."

How does this 'credit card fraud', 'identity theft' and 'blackmail' work on the internet? It is very easy to do. You need to think outside of the box, think logically and be a crook. As a bonus, people will allow themselves to cheat on their partners, employers, etc. Just the things crooks love. If you're still not sure about this, Google it.

BandTrax/MIDI247 have been doing this PROPERLY for about 20 years, yet now we need to pay someone LARGE sums of money to get a 'security certificate' to prove we're not crooks. Google will then assume we're genuine.

How does that work Mr Google?

Return to FAQ - General Information

WebSite Settings

To use the BandTrax site you must have JavaScript, Cookies and Pop-Ups enabled. The site uses JavaScript to validate user input and cookies to identify you as a user while searching or using the shopping cart. Cookies are returned only to the Web server from which they were issued and all session cookies expire automatically when you quit your browser. Pop-Ups are used for various help and graphic displays. Test your browser click the link. www.bandtrax.com.au/browsercheck2.htm

Return to FAQ - General Information

Investor Information

Thank you for your interest in and continued support of BandTrax Australia. Currently, BandTrax Australia is a privately-held company owned by the Company's founders, Musical Instrument Distributors International (MIDI) Pty Ltd. Therefore, shares are not available for sale to the general public. Federal and State laws prohibit us from offering our share stock to the general public.

Return to FAQ - General Information